my withdraw returned

Hello admin : )

When i trying to withdraw money, the money return to my balance, its there any problem?

waiting for the response

Thank you and regards

Please read TOS:

1.4. Users using false information, including full names, when registering or changing their personal settings will have their account suspended.

5.11.In your personal settings must be enrolled your full name. Only then can you request a withdrawal of your money

Please, send us a support ticket with your full name. Do not leave your personal information here.

Thank you for the response : )

Ticket opened.